


Why Coaching?

In today’s complex and high-stakes healthcare environment, leadership demands clarity, resilience, and the ability to navigate constant change.
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Coaching provides a confidential, structured partnership that helps healthcare leaders at all levels strengthen their leadership presence, make values-aligned decisions, and lead with confidence in times of uncertainty.
Through coaching, healthcare leaders gain clarity, enhance team impact, and reconnect with their purpose. This fosters personal and system level transformation.
Services
Coaching takes several forms. Servant's Edge offers the following:
Executive Coaching
One on One leadership coaching for executives who need a creative thinking partner from the perspective of someone who has walked in their shoes.


Group Coaching
Group coaching brings people together with common personal or professional goals, fostering group and individual growth through structured discussion and shared activities. Individuals in group coaching work on various teams within the organization.
Team Coaching
Team coaching focuses on enhancing team dynamics and performance by addressing collective goals and team collaboration. Team performance and culture are enhanced.

Meet Bill Flattery
Certified & Credentialed Healthcare Leadership Coach



I founded Servant's Edge to expand my impact on healthcare, and our patients, through coaching. I see coaching as a powerful, transformational process with wide-ranging impact.
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My leadership career has spanned 40 years, 7 states, for-profit and not-for-profit organizations, startups, physician practices, and large academic medical centers. I have been the CEO of several organizations and have served on several hospital boards, medical school boards, college foundation boards, and many not-for-profit service boards as a leader in the community.
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My leadership purpose has been to pour into others, allowing them to achieve their highest potential while meeting corporate goals. My greatest joy as a leader is to facilitate and celebrate the success of others.
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Everything in my career has led me to executive coaching. I began my journey to coaching a few years ago and completed more than 125 hours of coaching education through the Healthcare Coaching Institute, accumulated hundreds of hours of coaching experience, and earned my credential as an Associate Certified Coach (ACC) through the International Coaching Federation (ICF). As an ICF credentialed coach, I adhere to globally recognized standards of ethics and excellence.
You have the answers and I can help you find them. Whether you’re navigating a transition, growing as a leader, or striving for personal fulfillment, let me be your guide to navigate obstacles and unlock your full potential. I will provide a focused, supportive space in our coaching partnership that can accelerate your progress and achieve lasting results.
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My philosophy is simple:
Your work is critical...
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People are relying on you...
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You deserve every opportunity to be your best...
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You deserve to connect with your calling.
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I am a proud affiliate of The Pyramid Resource Group.
What Clients are Saying:
Will S.
ChenMed
"I came into coaching as an MHA candidate interviewing for job placements. I wanted to learn from an experienced executive what he would expect me to say in response to certain interview questions. I didn't get the advice I thought I needed, but through Bill's coaching, gained insight into my personal drivers and authentic style. Advice would have been beneficial in the moment, but the personal growth I made in coaching will serve me a lifetime."​
Dr. Kim Carter
Ohio Health
“Bill Flattery has been a phenomenal Executive Coach and mentor throughout my International Coaching Federation ACC and PCC certification journey, and through my career transition to becoming Vice President with my organization. Bill's guidance, insight, and unwavering support helped me grow both personally and professionally. Bill's ability to challenge and champion me at just the right moments made all the difference. Additionally, Bill provided spot coaching when I needed a safe spot to land during some challenging times. I am truly grateful for Bill's expertise and the impact he's had on my life.”​
Trinity W.
Good Sam Hospice
"I was coached by Bill when I was transitioning to a new role. His kind, patient listening and insightful questions helped me understand what was most important to me in my new role. He challenged me in ways that expanded my thinking. I was able to create a plan for myself to become the leader I wanted to be. I attribute much of my current success to his coaching."
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